Agency AI

AI-First Client Management

Privacy Policy

Last updated: January 30, 2026

1. Introduction

Welcome to Agency AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

  • Account information (name, email, password)
  • Profile information (avatar, preferences)
  • Usage data (tasks, time logs, comments)
  • Communication data (emails, messages)
  • Technical data (IP address, browser type, device information)
  • Cookie data (for authentication and preferences)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Improve and personalize your experience
  • Communicate with you about updates and features
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Provide AI-powered insights and recommendations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers (AI processing, hosting, email delivery)
  • Team members within your agency
  • Legal authorities when required by law

5. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for marketing communications
  • Object to automated decision-making

You can exercise these rights from your Privacy Settings page.

6. Data Retention

We retain your data for as long as your account is active. When you request account deletion, your data will be permanently deleted after a 30-day grace period. Backup copies may be retained for up to 90 days for disaster recovery purposes.

7. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use cookies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

9. Contact Us

If you have questions about this privacy policy or want to exercise your rights, please contact us at: [email protected]